services · 02
AI-native features
"We added a chatbot. It answers wrong, nobody trusts it, and now it's a liability with our customers."
The difference between an AI feature people trust and one they turn off is engineering, not prompts: what the model is allowed to do, what it must never do on its own, and what happens when it's unsure. We build assistants and agents with hard walls — actions gated by your permission system, sensitive steps handed to a human, every decision traceable.
This is the layer we build for a living: Miira, the agent inside Niiko, answers and qualifies real leads over WhatsApp every day — consent-first, never moving a pipeline on its own. We apply the same architecture (retrieval over your data, tool use over your APIs, cost controls per tenant) to your product.
What you get
- An assistant or agent scoped to what it may and may not do
- Retrieval over your own data — answers grounded, not invented
- Guardrails as architecture: permissions, handoffs, audit trail
- Cost visibility per user or tenant, from day one
How an engagement runs — one call, a one-week scope, a plan with a price — is the same for every service: see the process.